Refund policy

At Unique Diva Jewels Boutique, all sales are final. We do not offer refunds.

If an item arrives damaged, you may request store credit only.

To request store credit:

1. Email a clear photo of the damaged item and original packaging to uniquedivajewels@yahoo.com.

2. Requests must be submitted within 3 days of delivery (based on carrier tracking). No exceptions.

3. In most cases, the damaged product and its original packaging must be returned before store credit is issued. Return shipping is the responsibility of the customer. We recommend using a trackable shipping method, as we are not responsible for items lost in transit.

4. Store credit will be issued after the returned item is received and inspected.

Thank you for your understanding and continued support of Unique Diva Jewels Boutique!